AI Use Case Discovery & Value Assessment

Structured discovery to identify, score, and prioritise AI opportunities - producing a delivery-ready backlog with value cases, feasibility gating, and risk controls.

Most organisations have dozens of AI ideas but struggle to convert them into a credible delivery pipeline. The challenge is rarely creativity; it is feasibility, data readiness, governance, and measurable business impact. Microsoft’s Cloud Adoption Framework (CAF) AI guidance emphasises aligning AI initiatives to business strategy and creating a plan that addresses people, process, governance, and technology prerequisites so adoption can be executed successfully.
LW IT Solutions runs a use case discovery engagement that produces a decision-ready shortlist - not a brainstorming session. We work with stakeholders to capture real pain points, translate them into use case statements, and score them using value, feasibility, and risk criteria. You receive a prioritised backlog with recommended solution patterns (automation, copilots/agents, RAG, analytics), prerequisite actions (data, security, access), and clear next steps for proof-of-value and production delivery.

Talk through your requirements and leave with a clear next-step plan.

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Service Overview

Highlights

  • Structured discovery focused on real business problems
  • Consistent scoring model across value, feasibility, and risk
  • Clear linkage to solution patterns such as automation, copilots, and agents
  • Explicit identification of data and governance prerequisites
  • Outputs designed to support delivery decisions

Business Benefits

  • Clear prioritisation of AI opportunities based on value, feasibility, and risk
  • Reduced investment in low-viability ideas through early feasibility gating
  • Shared understanding of data, security, and platform prerequisites
  • Decision-ready backlog that supports funding and delivery planning
  • Improved alignment between business stakeholders and delivery teams

Typical use cases

  • Large volume of AI ideas with no clear prioritisation
  • Pressure to demonstrate AI value quickly without clear feasibility
  • Uncertainty around data readiness or platform suitability
  • Need to justify investment in AI initiatives to sponsors
  • Early-stage AI programmes requiring a credible starting backlog

Objectives & deliverables

What Success Looks Like

  • Identify AI use cases aligned to measurable business outcomes
  • Assess feasibility and risk before committing to delivery
  • Prioritise initiatives using transparent and repeatable criteria
  • Define prerequisites required to move into proof-of-value or production
  • Create a backlog that supports phased and controlled AI adoption

What You Get

  • Documented AI use case catalogue with problem statements and target outcomes
  • Value sizing and feasibility assessment for each shortlisted use case
  • Risk and dependency log covering data, access, security, and compliance factors
  • Prioritised backlog with recommended solution patterns and platforms
  • High-level delivery sequence with suggested proof-of-value next steps

How It Works

  1. Kick-off & context - confirm goals, stakeholders, constraints, and scoring criteria.
  2. Discovery - capture opportunities through interviews and workshops; define use case statements and success measures.
  3. Scoring & feasibility - assess value, feasibility, risk, and prerequisites; map to solution patterns and platforms.
  4. Prioritisation - build a ranked backlog with rationale, dependencies, and a recommended delivery sequence.
  5. Playback - executive readout and agreement on next steps (proof-of-value and/or roadmap build).

Engagement Options

  • Focused Discovery - Short engagement targeting a specific function or process
  • Enterprise Discovery - Broader discovery across multiple teams or domains
  • Discovery Plus - Discovery with follow-on roadmap or proof-of-value planning

Common Bundles

Customers who use this service often bundle with these services

AI Strategy & Roadmapping Workshop
Define AI strategy and delivery roadmap through a focused workshop covering use cases, platforms, governance, risks, and measurable success metrics.

Azure AI Foundry Enablement & Solutions
Stand up Azure AI Foundry to deliver governed, production-ready AI solutions with secure deployment, model evaluation, and operational handover.

RAG / Chat with Your Data
Build governed RAG chat with your data solutions using secure retrieval, permissions-aware context, and measurable answer quality controls.

n8n Workflow Automation
Design and build n8n workflows with secure self-hosting, secrets management, governance, and production-ready automation across integrated systems platforms.

AI Safety, Governance & Risk
Implement practical AI safety and governance with policies, approvals, logging, data boundaries, and controls that reduce operational and compliance risk.

Frequently Asked Questions

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