Turn business documents into structured, searchable, governed knowledge using SharePoint Premium document processing - classification, extraction, automation, and compliance-ready operations.
SharePoint Premium is Microsoft’s advanced content management and experiences offering that evolved from Microsoft Syntex. Microsoft describes the Syntex/SharePoint Premium document processing capability as a way to automate content processing in SharePoint libraries - using document processing models to classify content and extract information so documents become structured, actionable knowledge.
LW IT Solutions delivers SharePoint Premium document processing as a complete service: we scope the document types that matter, prepare your libraries and metadata model, implement prebuilt and/or custom document processing models, and connect the outputs into real business workflows. The service is designed to be operational and governed - so models can be updated safely, outputs are auditable, and the solution scales as new document types and departments come online.
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Service Overview
Highlights
- Implementation of SharePoint Premium document processing capabilities
- Support for both prebuilt and custom content understanding models
- Metadata-first design to improve search, reporting, and automation
- Operational focus including governance, runbooks, and lifecycle management
- Designed to scale across libraries, departments, and document types
Business Benefits
- Reduce manual effort by automating document classification and metadata extraction
- Improve findability and reporting through consistent, structured content metadata
- Speed up downstream processes by triggering workflows from extracted fields
- Increase confidence in compliance activities with clearer content visibility and audit trails
- Create a scalable document processing approach that can expand to new use cases
Typical use cases
- Processing contracts, invoices, or policies stored in SharePoint libraries
- Improving search and reporting over large document repositories
- Automating approvals and routing based on document content
- Supporting compliance and records management with structured metadata
- Replacing manual tagging and filing processes with automated extraction
Objectives & deliverables
What Success Looks Like
- Reduce time spent manually tagging, indexing, and filing documents by automating classification and metadata
- Improve search, discovery, and reporting by using consistent, high-quality metadata across libraries
- Accelerate business processes (e.g., approvals, routing, renewals) by extracting key fields from documents
- Reduce compliance risk by improving content visibility, governance, and downstream retention/records automation
- Create a repeatable pattern to onboard additional document types and departments over time
What You Get
- Document processing design pack: scope, document types, metadata model, and success measures
- Configured SharePoint libraries and metadata structure for the in-scope content
- Implemented document processing models (prebuilt and/or custom) with validation results
- Workflow pack (as scoped): automations triggered from extracted metadata (routing, approvals, notifications)
- Operational readiness pack: ownership model, runbooks, monitoring approach, and change governance
- Backlog: additional document types, model improvements, and workflow opportunities
How It Works
- Discovery - confirm document types, process outcomes, and success measures; assess content readiness.
- Design - define libraries, metadata model, and model strategy; agree governance and ownership model.
- Build - configure libraries and models; implement extraction/classification and integrate outputs with workflows.
- Validate - test models against representative documents; tune thresholds and confirm quality acceptance criteria.
- Operationalise - establish runbooks, monitoring, and a controlled approach to model updates and expansion.
- Handover - enable owners and publish a roadmap for further document types and process automation.
Engagement Options
- Pilot Delivery - implement SharePoint Premium processing for one document type or library
- Department Rollout - onboard multiple document types within a single business area
- Enterprise Pattern - define standards and governance for organisation-wide document processing
- Optimisation - review and improve existing Syntex or SharePoint Premium implementations
Common Bundles
Customers who use this service often bundle with these services
Information Protection & Sensitivity Labels
Design and deploy Microsoft Purview sensitivity labels to classify data, apply protection controls, and support safer collaboration across Microsoft 365.
Records Management
Implement Microsoft Purview records management with record declarations, regulatory records, disposition reviews, and governance so retention decisions remain auditable and defensible.
Power Automate Engineering
Engineer Microsoft Power Automate workflows with approvals, integrations, monitoring, and structured error handling for reliable, supportable business automation.
RAG / Chat with Your Data
Build governed RAG chat with your data solutions using secure retrieval, permissions-aware context, and measurable answer quality controls.
SharePoint Intranet Design & Build
Design and build SharePoint intranets with clear information architecture, navigation, governance and launch planning that employees actually use.
Frequently Asked Questions
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