Implement Zero Trust access controls - design and deploy Conditional Access policies that reduce risk while maintaining a smooth user experience, with staged rollout, testing, and operational governance.
Conditional Access in Microsoft Entra ID is a policy engine that helps organisations enforce access decisions based on signals such as user identity, device compliance, location, risk, and application sensitivity. It is a cornerstone control for Zero Trust: rather than relying on network location alone, Conditional Access applies consistent controls across cloud applications wherever users work. When designed poorly, however, Conditional Access can create user friction, policy sprawl, and unmanaged exceptions that weaken security.
LW IT Solutions delivers Conditional Access as an engineered rollout. We design a policy model aligned to your risk posture, user groups, and application landscape; implement best‑practice baselines; and deploy policies using a controlled approach with reporting-only/testing, pilot groups, and clear rollback paths. The focus is on usable security: strong controls for high-risk access without breaking productivity for the wider workforce.
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Service Overview
Highlights
- Policy design aligned to Zero Trust principles
- Support for MFA, device compliance, location, and risk-based controls
- Use of reporting-only mode and pilots to reduce disruption
- Break-glass account and emergency access planning included
- Operational handover with clear governance and review guidance
Business Benefits
- Reduced risk of account compromise through consistent access controls
- Stronger protection for sensitive apps without blanket user friction
- Clear, maintainable policy structure that avoids sprawl and duplication
- Improved visibility into sign-in risk and access decisions
- Lower support overhead through predictable policy behaviour and documented exceptions
Typical use cases
- Rolling out MFA consistently across cloud applications
- Restricting access to sensitive apps based on device compliance
- Introducing risk-based sign-in controls for remote users
- Cleaning up legacy or overlapping Conditional Access policies
- Preparing Conditional Access evidence for audits or security reviews
Objectives & deliverables
What Success Looks Like
- Reduce account compromise risk with strong, consistent access controls
- Prevent risky sign-ins from resulting in data access (risk-based policies where applicable)
- Enforce MFA, compliant device access, and session controls for sensitive applications
- Reduce policy sprawl and unmanaged exceptions by standardising a clear policy model
- Improve auditability by documenting policy intent, scope, and operational ownership
What You Get
- Conditional Access design pack: policy model, scope, and rationale
- Policy inventory and documentation: purpose, scope, and exception justifications
- Configured Conditional Access policies aligned to the agreed scope and rollout stages
- Pilot and rollout plan: timeline, stakeholder comms, and validation checkpoints
- Operational runbook: how to manage policy changes, handle exceptions, and perform periodic reviews
- Post-rollout optimisation backlog: refinements based on sign-in data and user experience feedback
How It Works
- Discovery - map access scenarios, critical apps, and risk posture; confirm current pain points.
- Design - define the policy model, naming standards, and exception principles.
- Build - implement policies in reporting-only where appropriate and validate sign-in impact.
- Pilot - enable policies for pilot groups; capture user experience issues and fix gaps.
- Rollout - phase policies across the estate with controlled change windows and rollback readiness.
- Operate - establish monitoring, review cadence, and change governance for long-term sustainability.
Engagement Options
- Assessment & Design - Review current posture and deliver a Conditional Access design pack
- Baseline Rollout - Implement core Conditional Access policies with pilot and phased rollout
- Optimisation - Rationalise and improve existing policies using sign-in data
- Operate - Ongoing review, tuning, and exception management support
Common Bundles
Customers who use this service often bundle with these services
Microsoft Entra ID Architecture & Health Check
Assess Microsoft Entra ID architecture and tenant health to identify risk areas, configuration drift and prioritised identity improvements.
Passwordless & Strong Authentication
Deploy passwordless and strong authentication using Microsoft Entra ID, reducing credential risk while improving sign-in experience for users.
Privileged Identity Management (PIM) & Admin Hardening
Implement Privileged Identity Management and admin hardening to remove standing access, enforce just-in-time elevation, and govern privileged roles.
Microsoft Intune Deployment & Optimisation
Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.
SSO & Enterprise App Integrations
SSO and enterprise application integrations using Microsoft Entra ID, standardising access, authentication, and user lifecycle management across SaaS platforms.
Frequently Asked Questions
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