An independent assessment of your email security posture - covering policy configuration, user risk tiers, mail flow, and operational processes - translated into a prioritised remediation plan.
Email remains one of the most common entry points for phishing, credential theft, and malware delivery. Microsoft provides specific guidance and capabilities for protecting email and collaboration, including configuration options and investigation workflows in Microsoft Defender for Office 365 and the Microsoft Defender portal.
LW IT Solutions delivers an email security assessment designed to produce an implementable improvement backlog. We review mail flow architecture, protection policies, impersonation and phishing controls, and operational readiness for triage and investigation. The outcome is a clear set of changes - prioritised by risk reduction and effort - so you can improve protection quickly without breaking legitimate business communications.
Talk through your requirements and leave with a clear next-step plan.
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Service Overview
Highlights
- Assessment grounded in real mail flow and user behaviour
- Focus on phishing, impersonation, and business email compromise risks
- Clear separation of quick wins and higher-effort structural changes
- Operational workflows reviewed alongside technical configuration
- Recommendations designed to avoid disruption to legitimate email
Business Benefits
- Reduced likelihood of successful phishing and impersonation attacks
- Improved detection quality and reduced false positives through clearer policy design
- Faster triage and investigation with repeatable operational workflows
- Defensible exception governance and evidence for assurance conversations
Typical use cases
- Increase in phishing or impersonation attempts affecting staff
- Preparing for a security review, audit, or cyber insurance renewal
- Post-incident review following a successful or near-miss email attack
- Complex mail flow with third-party gateways or legacy configurations
- Planning changes to Defender for Office 365 or email protection policies
Objectives & deliverables
What Success Looks Like
- Understand current email security posture and key risk drivers
- Reduce the likelihood and impact of phishing and impersonation attacks
- Improve policy clarity and reduce configuration drift
- Establish repeatable operational processes for email security incidents
- Create a clear, achievable roadmap for improving email protection
What You Get
- Email security posture report (findings + risk context)
- Prioritised remediation backlog (quick wins + strategic improvements)
- Policy architecture recommendations (how to structure policies and assignments to reduce drift)
- Operational workflow recommendations (triage, investigation, and escalation)
- Optional implementation plan for staged deployment and tuning
How It Works
- Discovery - confirm scope, mail flow, threat profile, and constraints.
- Assessment - review configuration and operations; identify gaps and quick wins.
- Prioritisation - build a remediation backlog prioritised by risk reduction and effort.
- Readout - present findings and agree an implementation plan (optional).
Engagement Options
- Assessment Only - independent review with findings and prioritised remediation backlog
- Assessment + Implementation - staged remediation and tuning delivered by LW IT Solutions
- Targeted Review - focused assessment of a specific issue or recent incident
Common Bundles
Customers who use this service often bundle with these services
Defender for Office 365 (Email Security)
Deploy Defender for Office 365 with tuned anti-phish policies, safe links, and sustainable investigation workflows for email security.
Information Protection & Sensitivity Labels
Design and deploy Microsoft Purview sensitivity labels to classify data, apply protection controls, and support safer collaboration across Microsoft 365.
Incident Response & Forensics
On-demand incident response and forensic triage to contain threats, preserve evidence, restore operations, and define practical improvements after incidents.
Defender for Identity (MDI)
Deploy Microsoft Defender for Identity to detect identity attacks through sensor rollout, validated coverage, and operational alerting in hybrid environments.
Frequently Asked Questions
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