Make AI prompting safe, repeatable, and auditable - prompt lifecycle management, approval workflows, versioning, access control, and risk controls for prompts used in production workflows.
Talk through your requirements and leave with a clear next-step plan.
Service Overview
Highlights
- Prompt lifecycle management from design through to retirement
- Structured approval and version control for production prompts
- Alignment to data classification and compliance expectations
- Reusable prompt patterns with clear intended use
- Designed to scale as AI usage grows across the organisation
Business Benefits
- Reduced operational and data risk through controlled prompt change management
- More consistent AI outputs by standardising prompt patterns and review criteria
- Clear ownership and accountability for prompts used in production workflows
- Improved trust in AI-assisted processes through auditable approvals and version history
- Faster adoption by enabling safe re-use of approved prompts across teams
Typical use cases
- AI prompts used in customer-facing communications or content generation
- Prompts embedded in automated workflows or agent processes
- Shared prompt libraries for support, HR, finance, or operations teams
- Organisations introducing AI governance alongside wider risk controls
- Teams needing audit trails for AI-driven decisions or outputs
Objectives & deliverables
What Success Looks Like
- Reduce risk by controlling how prompts are created, tested, and changed
- Improve quality and consistency of AI outputs through standardised prompt patterns and reviews
- Enable re-use by building a searchable prompt library with clear owners and intended use cases
- Make AI adoption easier by publishing approved prompts and guidance for different roles
- Provide auditability and change history for prompts that influence business decisions or customer-facing content
What You Get
- Prompt governance framework: lifecycle policy, roles, and approval process
- Prompt library structure: taxonomy, metadata fields, and storage approach (aligned to your tooling)
- Templates: prompt patterns, review checklists, test case templates, and release notes format
- Approved prompt starter-set: initial curated set of prompts for agreed use cases (optional, scoped)
- Training materials: guidance for authors and reviewers; “how to write prompts safely” playbook
- Operational rhythm: review cadence, quality feedback process, and improvement backlog
How It Works
- Discovery - confirm AI usage, critical workflows, risk posture, and desired governance level.
- Assess - inventory current prompts and usage patterns; identify high-risk and high-value prompts.
- Design - define lifecycle, roles, testing approach, and the prompt library structure.
- Implement - stand up the library structure and approval workflow; publish templates and checklists.
- Enable - run author/reviewer workshops and produce guidance for safe, repeatable prompting.
- Operate - define monitoring cadence and continuous improvement, including periodic re-validation.
Engagement Options
- Governance Foundation - define lifecycle, roles, and approval workflow for prompts
- Prompt Library Setup - implement a structured library with metadata and access control
- Author and Reviewer Enablement - workshops and guidance for safe prompt creation
- Ongoing Governance Support - periodic reviews, reporting, and process refinement
Common Bundles
Customers who use this service often bundle with these services
Information Protection & Sensitivity Labels
Design and deploy Microsoft Purview sensitivity labels to classify data, apply protection controls, and support safer collaboration across Microsoft 365.
Data Loss Prevention (DLP)
Policy-driven Microsoft Purview DLP detects and controls sensitive data across Microsoft 365 and endpoints, balancing protection with user productivity.
AI Use Case Discovery & Value Assessment
Structured AI use case discovery to identify, score, and prioritise opportunities, producing a delivery-ready backlog with feasibility and value assessment.
RAG / Chat with Your Data
Build governed RAG chat with your data solutions using secure retrieval, permissions-aware context, and measurable answer quality controls.
Data Strategy & Architecture
Define a clear data strategy and target architecture that aligns platforms, governance, security and cost with measurable business outcomes.
Architecture Documentation (HLD/LLD)
Produce clear HLD and LLD documentation that records architecture decisions, diagrams, security considerations, and operating assumptions for aligned delivery.

