Windows Autopilot & Device Lifecycle

Standardise Windows provisioning and refresh with a secure, repeatable Autopilot process that reduces build effort, improves compliance, and accelerates onboarding.

Device provisioning is one of the highest-friction operational processes in IT. Manual builds, inconsistent configuration, and ad-hoc user setup lead to delayed onboarding, uneven security posture, and a constant support burden. In many organisations, the Windows device lifecycle is constrained by “gold image” maintenance, local admin exceptions, and a lack of reliable standards for application delivery and policy enforcement.

LW IT Solutions delivers Windows Autopilot & Device Lifecycle as an end-to-end service to implement modern provisioning with Microsoft Intune. We design a consistent enrollment and build experience, implement deployment profiles and standards, and align your operating model so devices can be provisioned, re-provisioned, and retired predictably. Where appropriate, we incorporate policies and baselines that support security and compliance outcomes, while keeping the user experience pragmatic for your organisation.

Talk through your requirements and leave with a clear next-step plan.

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Service Overview

Highlights

Windows Autopilot provisioning aligned to Intune enrolment standards
Support for common join strategies and device scenarios
Baseline application and policy delivery during enrolment
Repeatable build and rebuild experience without manual imaging
Operational documentation for support and lifecycle management

Business Benefits

Faster onboarding through standardised, user-driven device provisioning
Consistent configuration and compliance applied during enrolment
Reduced build and refresh effort by removing manual imaging processes
Improved security posture through policy and app baselines applied automatically
Predictable device lifecycle covering joiner, mover, leaver, refresh, and retirement

Typical use cases

Replacing manual Windows build and imaging processes
Scaling laptop provisioning for new starters and growth
Improving consistency and compliance across the Windows estate
Supporting large device refresh or redeployment programmes
Establishing a clear lifecycle process for device join, refresh, and retirement

Objectives & deliverables

What Success Looks Like

Reduce onboarding time by standardising device provisioning and app delivery
Increase consistency and compliance through repeatable enrollment and configuration
Remove reliance on manual imaging processes and fragile build documentation
Improve security posture by applying policy and compliance baselines during enrollment
Establish a lifecycle model for joiner/mover/leaver, refresh, and device retirement

What You Get

Autopilot implementation plan and target operating model
Configured Autopilot deployment profiles aligned to agreed device scenarios
Baseline Intune policies and compliance configuration supporting consistent builds (within agreed scope)
Application deployment approach with initial app assignments for pilot users/devices
Handover pack: diagrams, runbooks, troubleshooting notes, and a scale-out plan

How It Works

Discovery to confirm join strategy, device scenarios, application needs, and lifecycle goals
Design of Autopilot approach including enrolment flow and operating model
Configuration of Autopilot deployment profiles aligned to agreed scenarios
Implementation of baseline Intune policies and application assignments within scope
Pilot provisioning to validate user experience, policy application, and app delivery
Handover with runbooks, troubleshooting guidance, and scale-out plan

Engagement Options

Foundation Setup - Core Autopilot configuration with baseline profiles and policies
Refresh Programme - Autopilot used to support device refresh and redeployment at scale
Lifecycle Design - Define and implement joiner, mover, leaver, and retirement processes
Health Check & Remediation - Review and fix an existing Autopilot and Intune setup

Common Bundles

Customers who use this service often bundle with these services

Microsoft 365 Tenant Build & Baseline
Stand up a Microsoft 365 tenant with secure identity foundations, baseline configuration, and documented governance that supports predictable administration.

Microsoft Intune Deployment & Optimisation
Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.

Windows Update Management (Autopatch/WUfB/Intune)
Design and run Windows update management using Autopatch, Windows Update for Business, and Intune with rings, reporting, and rollback control.

Conditional Access Design & Rollout
Design and roll out Conditional Access policies with testing, pilot groups, break glass controls, and reporting that reduces risk without disrupting users.