Establish a secure and governed Microsoft 365 foundation
Talk through your requirements and leave with a clear next-step plan.
Service Overview
Highlights
- Confirmed tenant scope and prerequisites
- Tenant configuration aligned to business needs
- Baseline governance and security settings
- Documentation and operational handover
Business Benefits
- Clear structure and governance for new tenants
- Consistent initial configuration across E1, E3 and E5
- Validated security and identity baselines
- Documentation to support ongoing cloud operations
Typical use cases
- New organisations adopting Microsoft 365 for the first time
- Teams migrating from legacy systems to cloud services
- Enterprises expanding their Microsoft 365 footprint
- IT teams requiring an operational handover after setup
Objectives & deliverables
What Success Looks Like
- Confirm scope boundaries, prerequisites and success criteria
- Establish the tenant configuration safely within governance
- Configure baseline security and identity settings
- Validate tenant readiness and operational handover
- Document decisions and provide next-steps guidance
What You Get
- Defined scope and acceptance criteria
- Configured Microsoft 365 tenant aligned to plan
- Security and governance baseline settings
- Documentation and operational handover notes
- Next-steps backlog for expansion or optimisation
How It Works
- Discovery and scoping workshop
- Design and delivery plan with baseline decisions
- Tenant configuration for identities, domains and services
- Baseline security and governance setup
- Validation and acceptance review
- Documentation and handover session
Engagement Options
- Standard Setup - Comprehensive tenant setup covering identity, domains and baseline security configuration.
- Collaborative Delivery - Joint delivery with your internal teams to support capability building.
- Enhanced Governance Add-on - Additional governance workshops and artefacts beyond baseline setup.
Additional Information
Prerequisites & licensing
- Confirmed Microsoft 365 E1, E3 or E5 subscriptions
- Administrative access to Microsoft 365 admin centre
- Defined business domains to be added to the tenant
- Key stakeholders available for discovery and validation
Security & Compliance Notes
- Baseline security settings are aligned to recommended Microsoft guidance for identity and collaboration security.
- Configuration includes foundational identity protection and conditional access where appropriate.
- Documentation includes security and governance decisions for audit and operational purposes.
Common Bundles
Customers who use this service often bundle with these services
Jira Service Management Setup
Configure Jira Service Management portals, workflows, SLAs and automation so support teams operate clearly, consistently and with measurable service performance.
Zendesk Support Setup
Zendesk Support setup covering ticket design, workflows, automations, SLAs, reporting, and operational handover for consistent, measurable support delivery.
ManageEngine Service Desk Enablement
Enable ManageEngine ServiceDesk Plus with configured processes, service catalogue, automation, CMDB, reporting, and operational handover aligned to your service desk model.
Security & Compliance Workshops
Interactive workshops covering security and compliance fundamentals, regulatory requirements, risk assessment techniques, and practical controls for consistent organisational understanding.
Windows Autopilot & Device Lifecycle
Standardise Windows provisioning and refresh using Autopilot with consistent join strategies, app baselines, and lifecycle processes that reduce effort.
Endpoint Role Segmentation
Define endpoint roles and apply policy tiers so apps, security controls and updates deploy predictably across Intune-managed estates.
Intune Add-ons & Trials Management
Assess, trial, and operationalise Microsoft Intune add-ons with clear pilots, licensing alignment, and governance mapped to real endpoint scenarios.

