Improve wellbeing and productivity with data - privacy-first insights for individuals, managers, and leaders to reduce burnout risk, strengthen focus time, and build healthier working habits.
Viva Insights provides personal, managerial, and organisational insights designed to help people work smarter and protect wellbeing. It can surface personal insights such as focus time, meeting patterns, and prompts for healthy habits; provide managers with aggregated insights about team collaboration trends; and support organisational decision-making through broader analytics. The platform is designed with privacy principles - individual insights remain personal, while manager and organisational views rely on aggregation and minimum group size thresholds.
LW IT Solutions delivers Viva Insights as a measured enablement programme: confirm the outcomes you want (wellbeing, productivity, focus, meeting quality), design a governance and privacy approach, configure the Viva Insights experience and relevant settings, and support adoption across leaders, managers, and employees. The aim is to turn ‘interesting metrics’ into sustainable behavioural change - through clear guidance, targeted training, and operational routines that use insights to drive improvements.
Talk through your requirements and leave with a clear next-step plan.
Book a discovery call
Service Overview
Highlights
- Privacy-first configuration for individual and aggregated insights
- Governance and adoption plan covering employees, managers, and leaders
- Customisable dashboards and reporting aligned to wellbeing and productivity goals
- Enablement packs including guidance, playbooks, and briefing notes
- Continuous improvement backlog for iterative adoption and enhancement
Business Benefits
- Improve employee wellbeing by identifying workload patterns that increase burnout risk
- Increase productivity through focus time management and reduced low-value meetings
- Empower managers with team-level insights to optimise collaboration and resource allocation
- Support leaders with aggregated data to inform organisational change initiatives
- Ensure trust and compliance with privacy-first governance and usage controls
Typical use cases
- Identify employees at risk of burnout due to after-hours work or meeting overload
- Provide managers with team collaboration metrics to improve focus and efficiency
- Enable leaders to track organisational trends and inform change initiatives
- Reduce low-value meetings and improve time management across departments
- Establish a privacy-compliant insights programme to drive measurable behaviour change
Objectives & deliverables
What Success Looks Like
- Reduce burnout risk by improving work patterns (after-hours work, meeting overload, low focus time)
- Improve productivity by encouraging focus time and reducing low-value meetings
- Enable managers with team-level signals to improve collaboration practices
- Support leaders with aggregated evidence to inform organisational change initiatives
- Establish privacy-first governance so insights are trusted and used appropriately
What You Get
- Viva Insights rollout plan: scope, audiences, phases, and communications approach
- Governance and privacy pack: principles, roles, and clear guidance for responsible use
- Configured Viva Insights experience aligned to the agreed scope
- Enablement materials: user guidance, manager playbooks, and leadership briefing notes
- Success measures and review cadence: how insights will be used and refined over time
- Continuous improvement backlog: prioritised enhancements and adoption improvements
How It Works
- Discovery - confirm wellbeing/productivity objectives, stakeholder expectations, and trust requirements.
- Design - define governance and privacy approach, audience scope, and rollout phases.
- Configure - enable Viva Insights settings and validate experiences for each audience type.
- Enable - deliver training and guidance for employees, managers, and leaders; publish comms and FAQs.
- Pilot - run a controlled adoption pilot; validate reporting/insights and refine guidance.
- Sustain - establish review cadence and improvement backlog to keep the programme active and relevant.
Engagement Options
- Pilot Deployment - limited audience rollout to validate insights and adoption workflow
- Full Rollout - organisation-wide enablement of Viva Insights with configured governance
- Manager Enablement - provide team-level guidance and coaching for actionable insights
- Leadership Briefing - executive-level reports and governance briefing to drive organisational decisions
- Continuous Optimisation - ongoing measurement, feedback, and enhancement of insights adoption
Common Bundles
Customers who use this service often bundle with these services
Viva Learning
Viva Learning setup integrating content sources into Microsoft Teams with curation, governance, and adoption planning to support consistent employee learning.
Microsoft Teams Governance & Optimisation
Microsoft Teams governance defining policies, lifecycle management, naming, templates, reporting, and security alignment to control sprawl and support consistent collaboration.
Viva Workshops
Interactive Microsoft Viva workshops building understanding of modules, use cases, and adoption considerations for employee experience, communications, learning, and insights.
Modern Work Workshops
Facilitated workshops to improve Microsoft 365 collaboration, productivity, and adoption by aligning scenarios, behaviours, and priorities across teams.
Adoption Planning (End Users)
Plan end user adoption with structured communications, targeted training, champion networks, and measurement that supports confident use and sustained value.
Viva Connections
Viva Connections setup bringing your SharePoint intranet into Microsoft Teams with branded navigation, dashboards, and feeds designed for employee adoption.
Frequently Asked Questions
Get an expert-led assessment with a prioritised remediation backlog.
Request an assessment
