Unlock employee insights and engagement with AI-driven analytics
Organisations seeking to strengthen employee experience and leadership decision-making can enhance Microsoft Viva with Copilot to surface insights and reduce manual analysis. Copilot for Viva uses generative AI to help teams explore engagement data, summarise feedback, and derive meaningful insights across Viva modules such as Engage, Insights and Goals. This support helps HR, managers and executives make better informed decisions with less manual effort.
This service helps you assess readiness, configure Copilot within Viva applications and tailor prompt libraries for different roles and workflows. We plan and deliver pilot deployments, expand usage across the organisation and embed dashboards to track insights and adoption. After rollout your team receives documentation, training and governance guidance to help sustain AI-augmented employee experience practices.
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Service Overview
Highlights
- Surface actionable insights from employee feedback and collaboration data
- Improve engagement and wellbeing with AI-driven recommendations
- Streamline HR and leadership reporting
- Enhance decision-making with Copilot-powered dashboards
- Delivered securely with governance aligned to Microsoft best practice
Business Benefits
- Improve employee engagement and retention through proactive insights
- Reduce burnout by identifying workload imbalance early
- Enhance manager effectiveness with Copilot-generated reports and summaries
- Drive organisational performance with AI-aligned goals and dashboards
- Support HR leaders with faster, evidence-based decision-making
Typical use cases
- HR teams analysing engagement survey results and feedback trends
- Managers reviewing workload balance and wellbeing indicators
- Executives preparing leadership summaries on engagement and performance
- Organisations improving visibility of employee experience signals
- Businesses scaling Viva Insights usage with clearer governance
Objectives & deliverables
What Success Looks Like
- Enable AI-assisted analysis of employee experience data
- Support leaders with timely, understandable workforce insights
- Reduce time spent preparing engagement and wellbeing reports
- Embed Copilot usage into HR and management workflows
- Establish a governed foundation for scaling Viva Copilot capability
What You Get
- Tenant readiness & licensing review
- Viva Copilot configuration across Insights, Goals, Learning
- Security & compliance baseline (data privacy, GDPR, retention)
- Role-specific prompt libraries for HR, managers, executives
- Training packs & comms templates for organisation-wide adoption
- Metrics dashboards for engagement, productivity, wellbeing
- Scale plan & governance runbook
How It Works
- Readiness & Planning - assess licensing, baseline privacy/security, identify HR & leadership stakeholders
- Pilot Deployment - configure Viva Copilot for a defined user cohort, train managers & HR leads, measure insights delivered
- Scale Rollout - expand to organisation-wide use, embed in HR and leadership workflows
- Operate - provide ongoing updates, dashboards, adoption reinforcement, and roadmap alignment
Engagement Options
- Starter Pilot - Insights configuration for 100–200 users, privacy baseline, initial reporting
- Scale Program - organisation-wide rollout, governance refinement, change enablement program
- Enterprise Rollout - multi-region deployment, advanced analytics, bespoke HR integrations
- Operate - monthly health checks, updated dashboards, new Copilot features
Additional Information
Security & Compliance Notes
- We deploy Viva Copilot in alignment with GDPR and regional privacy regulations, with retention and access controls for sensitive HR and productivity data. Auditability and role-based access ensure insights are delivered responsibly.
Common Bundles
Customers who use this service often bundle with these services
Viva Insights
Enable Viva Insights with clear privacy controls, outcome-led reporting, and adoption guidance that turns wellbeing and productivity data into action.
Viva Engage
Roll out Viva Engage communities and leadership communications with clear governance, moderation standards and adoption planning for sustainable engagement.
Viva Connections
Viva Connections setup bringing your SharePoint intranet into Microsoft Teams with branded navigation, dashboards, and feeds designed for employee adoption.
Copilot Prompt Library Build
Build role based Copilot prompt libraries that deliver consistent, relevant outputs across teams, scenarios and regulated business contexts.
Viva Workshops
Interactive Microsoft Viva workshops building understanding of modules, use cases, and adoption considerations for employee experience, communications, learning, and insights.
Copilot Roadmap Workshop
Facilitated workshops define Copilot priorities, align stakeholders, assess readiness, and produce a clear adoption roadmap with governance outputs.
Frequently Asked Questions
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