Intune Endpoint Privilege Management (EPM)

Reduce local admin risk without slowing down delivery - implement controlled elevation with auditing, governance, and a supportable operating model using Intune Endpoint Privilege Management.

Local administrator access is one of the most common “hidden” security gaps in Windows estates. Organisations often keep local admin enabled because certain applications, drivers, or operational tasks require elevation. Over time, that becomes normalised: exceptions accumulate, support teams rely on admin rights to fix issues quickly, and developers or power users receive broad privileges “just in case”. The risk is significant - local admin can enable malware execution, credential theft, and persistence. The operational cost is also real: unmanaged privilege creates inconsistent device states and weakens your ability to enforce baselines.

LW IT Solutions delivers Intune Endpoint Privilege Management (EPM) as a structured enablement and rollout service. We design a pragmatic elevation model aligned to your user personas and application requirements, implement elevation policies and approvals where appropriate, and establish the governance and runbooks required to operate the capability at scale. The goal is to reduce standing admin rights while maintaining productivity. Capability availability and prerequisites vary by licensing and tenant configuration; we confirm these during discovery before finalising scope and rollout sequencing.

Talk through your requirements and leave with a clear next-step plan.

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Service Overview

Highlights

Least-privilege elevation using native Intune Endpoint Privilege Management
Clear policy rationale aligned to real application and support needs
Pilot-first approach to avoid disruption
Auditing and reporting built into the operating model
Designed for environments with limited support capacity

Business Benefits

Reduce security risk by removing standing local administrator access from user devices
Allow users to complete admin-required tasks without broad or permanent privileges
Improve visibility of privileged activity through audited elevation events
Standardise how admin exceptions are requested, approved, and reviewed
Maintain productivity while enforcing consistent endpoint security baselines

Typical use cases

Users or developers with permanent local admin access on corporate devices
Support teams relying on admin rights for routine troubleshooting
Security reviews highlighting excessive endpoint privileges
Preparing for cyber insurance, audit, or assurance requirements
Reducing attack impact from malware that exploits local admin rights

Objectives & deliverables

What Success Looks Like

Reduce standing local admin access across user devices and roles
Enable controlled elevation for approved tasks and applications, with auditing
Improve security posture by limiting privileged actions to what is needed, when it is needed
Standardise exception handling for admin-required scenarios
Provide operational processes so support teams can handle elevation requests predictably

What You Get

EPM design pack: use cases, policy approach, and governance model
Configured EPM policies for agreed pilot scope, with validated elevation scenarios
Operational runbooks: request handling, troubleshooting, and exception management
Pilot outcomes report and recommendations for scale-out
A prioritised backlog for removing legacy admin dependencies (apps, drivers, processes)

How It Works

Discovery - confirm device estate, user personas, admin use cases, and licensing prerequisites
Design - define the elevation model, approval approach, and governance rules for EPM
Pilot - configure EPM policies for a controlled cohort and validate elevation scenarios
Rollout - phase deployment across additional users and devices with monitoring and tuning
Operationalise - deliver runbooks, reporting guidance, and a backlog to reduce future admin dependency

Engagement Options

EPM Pilot - design and deploy EPM for a limited user or device cohort
EPM Rollout - scale EPM across the estate with governance and operational handover
Admin Reduction - combine EPM rollout with targeted removal of legacy local admin use

Common Bundles

Customers who use this service often bundle with these services

Microsoft Intune Deployment & Optimisation
Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.

Windows Autopilot & Device Lifecycle
Standardise Windows provisioning and refresh using Autopilot with consistent join strategies, app baselines, and lifecycle processes that reduce effort.

Endpoint Security Hardening (ASR, BitLocker)
Implement Windows endpoint security hardening using ASR rules and BitLocker through Intune to reduce attack surface without disrupting users.

Conditional Access Design & Rollout
Design and roll out Conditional Access policies with testing, pilot groups, break glass controls, and reporting that reduces risk without disrupting users.