Plan and deliver a controlled migration between EDR/XDR platforms - minimising risk with coexistence, policy mapping, staged cutover, and operational handover.
EDR platforms sit at the heart of modern security operations. Changing EDR vendor is not a simple agent swap - it affects telemetry, alerting, response actions, incident workflows, and your operating model. A successful migration needs careful staging so protection is maintained while you move policies, onboarding, integrations, and analyst processes to the new platform.
LW IT Solutions delivers cross‑vendor EDR migrations as a structured programme. We baseline your current coverage, map controls and operational workflows to the target platform, and execute a phased rollout with coexistence where feasible. We validate protection and SOC readiness before cutover, then decommission legacy agents and tooling safely - leaving you with a stable endpoint security baseline and a clear ongoing operating model.
Talk through your requirements and leave with a clear next-step plan.
Book a discovery call
Service Overview
Highlights
- Structured, phased migration plan with pilot and rollout validation
- Policy and workflow mapping ensures coverage continuity and SOC readiness
- Operational runbooks and handover for admins and analysts
- Cutover approach with go/no-go criteria and rollback considerations
- Decommissioning legacy agents safely while validating endpoint baseline
Business Benefits
- Maintain endpoint protection coverage throughout migration to minimise exposure
- Reduce operational risk by mapping policies and workflows before cutover
- Ensure SOC readiness with validated alerting, integrations, and response processes
- Simplify future management with a stable, documented endpoint security baseline
- Minimise user disruption with phased rollout, pilot validation, and rollback planning
Typical use cases
- Migrating from one EDR vendor to another due to contract expiry or strategic choice
- Consolidating multiple endpoint security platforms after acquisitions or mergers
- Upgrading to a vendor with more advanced detection and response capabilities
- Standardising endpoint security across global regions with different current tools
- Decommissioning legacy or unsupported EDR solutions while maintaining compliance
Objectives & deliverables
What Success Looks Like
- Safely migrate endpoint protection from one EDR/XDR vendor to another with minimal exposure
- Map existing policies and operational workflows to the target platform
- Validate SOC and operational readiness before full cutover
- Establish a maintainable and documented baseline for endpoint security post-migration
- Ensure smooth decommission of legacy tooling without impacting users or security posture
What You Get
- EDR migration plan: phases, cohorts, prerequisites, success criteria, and cutover approach
- Policy and workflow mapping document: what moves, what changes, and why
- Deployment and rollout runbook: pilot steps, validation checks, rollback considerations
- Cutover and decommission plan: go/no-go criteria and legacy removal sequence
- Handover pack: operational runbooks for admins and analysts, plus a tuning/improvement backlog
How It Works
- Discovery - confirm estate, current platform configuration, integrations, and operational workflows.
- Design - define target-state configuration and migration strategy (including coexistence/cutover approach).
- Pilot - deploy to a controlled cohort, validate protection and operational workflows, tune to reduce noise.
- Scale - phased rollout across device cohorts with monitoring and change control.
- Cutover - controlled transition to target platform as the primary EDR, with go/no-go checks.
- Decommission - remove legacy agents/tooling safely and validate a clean, stable endpoint baseline.
Engagement Options
- Pilot Migration - small cohort to validate policy mapping and alerting
- Full Migration - complete estate migration with phased rollout and monitoring
- Enterprise Migration - multi-region, complex workflows, and integration-heavy estates
- Operate - post-migration tuning, SOC handover, and ongoing improvement support
Common Bundles
Customers who use this service often bundle with these services
MDR/SOC Integration & Operating Model
Integrate Microsoft security tools with SOC or MDR providers, establishing triage, escalation paths, reporting and SLAs for consistent incident handling.
SOC Use-Case & Detection Engineering
Define SOC detection use cases and engineer Microsoft Sentinel analytics rules mapped to risk, reducing noise and improving incident focus.
Secure Score Assessment & Remediation
Baseline Microsoft Secure Score, prioritise improvement actions, and deliver a staged remediation backlog that drives measurable security posture uplift.
Windows Autopilot & Device Lifecycle
Standardise Windows provisioning and refresh using Autopilot with consistent join strategies, app baselines, and lifecycle processes that reduce effort.
Frequently Asked Questions
Get an expert-led assessment with a prioritised remediation backlog.
Request an assessment
