Upgrade, enable, and operationalise Intune Plan 2 capabilities with clear licensing validation, controlled rollout, and governance that turns entitlements into measurable outcomes.
Organisations commonly outgrow baseline device management. As endpoint estates mature, the priorities shift from enrolment and compliance to higher-value outcomes such as reducing local admin risk, improving user experience through analytics, standardising enterprise application lifecycle management, enabling secure certificate issuance, and providing safe remote assistance for support teams. Microsoft Intune provides these advanced capabilities through specific add-ons and licensing options, but many teams struggle to connect the licensing decision to a practical rollout plan. The result is uncertainty, stalled adoption, or a capability that is purchased but not operationalised.
LW IT Solutions delivers Intune Plan 2 Advanced Capabilities as a structured enablement service. We validate what Plan 2 provides in the context of your current Microsoft subscriptions, confirm prerequisites, and translate your endpoint priorities into a scoped rollout plan. Where Plan 2 is the right choice, we enable the relevant capabilities and establish governance and runbooks so the features are supportable. Because Microsoft packaging and entitlements can change over time, we explicitly validate the exact inclusions and licensing position at the start of the engagement using Microsoft’s current documentation and your tenant’s licensing state.
Talk through your requirements and leave with a clear next-step plan.
Book a discovery call
Service Overview
Highlights
- Clear validation of Intune Plan 2 licensing and inclusions
- Controlled rollout of advanced capabilities using pilot groups
- Coverage of features such as Tunnel for MAM, firmware updates, and specialty devices where licensed
- Operational focus including approvals, exception handling, and support processes
- Documentation aligned to ongoing change and platform evolution
Business Benefits
- Make informed Plan 2 licensing decisions based on real endpoint scenarios
- Introduce advanced capabilities with controlled pilots and clear success measures
- Reduce endpoint risk through stronger controls for access, updates, and specialised devices
- Improve support outcomes using approved remote assistance and analytics features where available
- Ensure advanced features are operated consistently with documented ownership and processes
Typical use cases
- Organisations considering an upgrade to Intune Plan 2
- IT teams unsure which advanced Intune features to enable first
- Environments with unused Plan 2 entitlements requiring activation
- Support teams needing approved tools for advanced troubleshooting
- Endpoint estates moving beyond baseline management into higher-value capabilities
Objectives & deliverables
What Success Looks Like
- Make a confident licensing decision based on real use cases and measurable outcomes
- Enable advanced Intune capabilities in a controlled way with pilot groups and success criteria
- Reduce endpoint risk and support effort through privilege controls, remote assistance, and stronger baselines
- Improve user experience and operational visibility using endpoint analytics where available
- Establish a supportable operating model: roles, approvals, exception handling, and reporting
What You Get
- Plan 2 licensing position and entitlement confirmation (documented)
- Capability roadmap: what to enable, in what order, and why
- Pilot plan with success criteria and stakeholder sign-off checkpoints
- Enabled capabilities for the agreed pilot scope, with validation outcomes
- Operational handover: runbooks, governance model, and a scale-out plan
How It Works
- Discovery - confirm endpoint priorities, support challenges, and target outcomes
- Licensing validation - confirm Plan 2 entitlements and prerequisites in the tenant
- Capability selection - map priorities to specific Plan 2 features and define rollout scope
- Pilot design - agree pilot groups, success criteria, and validation approach
- Enablement - configure selected Plan 2 capabilities for the pilot scope
- Handover and scale - document runbooks, governance, and rollout plan for wider adoption
Engagement Options
- Assess - validate Plan 2 entitlements and produce a capability roadmap
- Pilot - enable selected Plan 2 features for a controlled user or device group
- Deploy - scale approved capabilities with governance and operational handover
- Review - reassess Plan 2 usage and adjust scope as requirements change
Common Bundles
Customers who use this service often bundle with these services
Microsoft Intune Deployment & Optimisation
Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.
Intune Endpoint Privilege Management (EPM)
Implement Intune Endpoint Privilege Management to reduce standing local admin rights using controlled elevation, auditing, pilot rollout, and governance.
Intune Remote Help Deployment
Deploy Microsoft Intune Remote Help with role-based access, conditional access controls, compliance checks, and auditable support sessions processes.
Intune Advanced Analytics
Use Intune Advanced Analytics to surface endpoint experience issues, prioritise remediation actions, and improve device reliability and user productivity.
Microsoft Cloud PKI (Intune)
Design and deploy Microsoft Cloud PKI with Intune for certificate issuance supporting Wi-Fi, VPN and device authentication scenarios.
Intune Enterprise Application Management
Enable Intune Enterprise Application Management to standardise Windows app packaging, assignment, update rings, and lifecycle governance at scale.
Frequently Asked Questions
Get an expert-led assessment with a prioritised remediation backlog.
Request an assessment
